(qlmbusinessnews.com . Sat 27th Dec, 2025) London, UK —
UK's Ickenham Travel Group Shuts Down After 55 Years: Guide for Affected Travellers
A long-established travel firm in the UK has collapsed, bringing an end to its 55-year history in the industry. Ickenham Travel Group, a household name that started its journey in 1970 with a single outlet by founder and CEO Peter Reglar, has fallen into liquidation.
The details of this unfortunate development were disclosed by the Civil Aviation Authority (CAA), noting that Ickenham Travel Group ceased its operations as an authorized holder of the Air Travel Organiser's Licence (Atol) on the 20th of November. According to information on the CAA's Atol failure page, the company, headquartered in London, operated under various brands, including Abu Dhabi Holidays, Ras Al Khaimah Holidays, Letsgo2, alongside their digital platforms.
For those currently abroad on Atol-protected package holidays, the CAA provided a reassurance. Travellers holding scheduled flight e-tickets are guaranteed that their return flights will proceed as scheduled, alleviating the need for them to seek alternative travel arrangements or incur additional expenses for new tickets. “You are advised to check-in with the airline as per the existing flight ticket,” advised the CAA in a statement.
Further guidance from the CAA advised those with flight-inclusive package bookings to verify the validity of their flight tickets with the airlines. It cautioned, however, that even if flights are confirmed, other parts of the holiday package might not have been finalised with local providers, implying customers might need to rearrange and pay anew for these services.
In light of this, the CAA urged holidaymakers to be vigilant, especially when making new bookings, highlighting the implications for those opting to proceed with their travel plans. The statement clarified, “Please note that if you choose to travel and use your valid flight, you are not protected under The Package Travel and Linked Travel Arrangements Regulations 2018, as your package travel provider has ceased to trade.”
This loss of protection means that travellers will bear the responsibility for any risks pertaining to each component of their journey, a stark departure from the safeguards previously in place. Moreover, the CAA pointed out that bookings sold as accommodation only, as well as non-flight packages and cruise-only bookings that do not include a flight element, do not fall under the ATOL protection scheme.
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