(qlmbusinessnews.com via news.sky.com– Wed, 26th Feb 2020) London, Uk – –
A union resumes hostilities with Lloyds as the bank confirms it is cutting branch jobs as services are wound down.
Lloyds Banking Group has announced hundreds of jobs losses as it continues efforts to scale back branch services.
The bank confirmed a Unite union figure that 780 positions were to go.
A spokesperson told Sky News: “As customers are using our branches less often, we are reducing the number of roles across our branch network.
“This means we can shape our service according to customer behaviour and local demand. Change does mean difficult decisions and we are focused on supporting our colleagues at this time.”
Lloyds announced last month it was to close a further 56 group branches across the UK between April and October – the majority under the Lloyds brand.
It has cut 569 branches over the past two years according to consumer group Which? but has committed to maintaining the UK's largest branch network.
Lloyds, along with its major rivals, has cited a customer drift to online banking for the moves away from branches despite a backlash over access to services.
Unite said Lloyds told its workforce that the jobs affected in the latest cull would go between June and October and it was “more evidence of the bank's ‘profits over people' culture”.
Scott Doyle, the union's committee chairman for Lloyds, said: “The Bank of Scotland, Lloyds and Halifax branches hit by the extensive staff cuts today will have sent shockwaves through the communities which are at present served by highly experienced bank staff.”
He added: “Unite has pressed Lloyds to reconsider these job cuts and ensure that the bank remains rooted in the communities on which they depend for their long-term sustainability.
“There is no doubt that customers need experienced and highly committed banking staff in their communities and not just at the end of the phone or via an app.”
By James Sillars