(qlmbusinessnews.com Tues. 10th Aug, 2024) London, UK —
“Floor Room Enters Administration: Impact on John Lewis and 200 Redundant Workers”
A flooring retailer that operated within John Lewis stores has entered administration, resulting in the immediate closure of its concessions and the loss of nearly 200 jobs. The Floor Room, which offered a range of carpets, laminate, and other flooring solutions, ceased trading at 34 John Lewis locations after PricewaterhouseCoopers (PwC) was appointed as administrators on Friday.
In addition to its John Lewis concessions, The Floor Room also operated its own store in London. However, the company has announced that it is unable to fulfil any outstanding customer orders.
John Lewis has responded to the situation, stating that while they do not own The Floor Room, they are “urgently working to understand the implications for the company’s customers and staff.” The retail chain has also pledged to support those affected by the collapse. “If anyone has an outstanding order with The Floor Room, we are committed to doing everything in our power to help and support them,” John Lewis said in a statement.
The Floor Room was an independent entity operating separately from John Lewis but was a sister company to Carpetright, which itself entered administration last month.
PwC has advised affected customers to contact their payment card providers to inquire about the possibility of obtaining a refund.
Adam Seres, a joint administrator at PwC UK, explained that The Floor Room, which was established just last year, relied heavily on Carpetright for its operations and support services. The company was further impacted by a cyber attack on Carpetright in April, which contributed to its downfall.
Carpetright entered administration in July, leading to a rescue deal that saved the brand and some stores but resulted in the loss of 1,500 jobs. Seres noted that The Floor Room's management was unable to secure additional funding or find a buyer following Carpetright's insolvency, leaving the company with no viable option but to cease trading.
“It is with sincere regret that this outcome has led to the redundancy of the majority of employees,” Seres said. “We are committed to assisting those affected and will work diligently to ensure redundancy claims are processed as quickly as possible.”
PwC has confirmed that a small number of employees at The Floor Room's head office will be retained for a short period to assist with winding down operations.
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